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GDPR Privacy Notice

Effective Date: 01-05-2025
Last Updated: 01-05-2025

At www.smmexclusives.com, we are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 (GDPR). This Privacy Notice explains what personal data we collect, how we use it, and your rights under the GDPR.

1. Who We Are

  • SMM Exclusives
  • Info@smmexclusives.com
  • KVKnr: 95139397
  • VAT/BTW: NL867017144B01
  • BANK: NL53 INGB 0107 7535 53
  • BIC: INGBNL2A

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed via secure third-party providers)

  • IP address and browser/device information

  • Order history and communication records

We do not collect sensitive personal data unless explicitly provided by you for a specific purpose.

3. Legal Basis for Processing

We process your data on the following legal bases:

  • Contractual necessity – to fulfill your orders and provide our services

  • Legal obligation – to comply with tax and accounting requirements

  • Legitimate interests – for internal analytics and customer support

  • Consent – for email marketing (only if you have opted in)

4. How We Use Your Data

We use your data to:

  • Process and ship your orders

  • Communicate with you regarding your purchase or support inquiries

  • Send marketing communications (only if you opted in)

  • Improve our website and services

  • Fulfill legal and tax obligations

5. Sharing Your Data

We only share your data with:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping providers

  • IT and hosting providers under strict confidentiality agreements

  • Legal or tax authorities when legally required

We do not sell your personal data to third parties from our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this notice, including:

  • Order and invoice data: 7 years, as required by tax law

  • Contact form submissions: 12 months

  • Marketing consent: until you withdraw your consent

7. Your Rights Under the GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request erasure of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a supervisory authority (e.g., Autoriteit Persoonsgegevens in the Netherlands)

To exercise your rights, contact us at: info@smmexclusives.com

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